InnoBoon transforms businesses around the world through products in data and video analytics, and services for product engineering, cloud transformation, data analytics.


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Artificial Intelligence

Customer Engagement: Next is What?

Open AI’s ChatGPT and other generative AI applications are revolutionizing customer service operations across industries. These large language models (LLMs) have the ability to respond to prompts with human-like text and voice, providing sophisticated answers to complex questions. Generative AI has the potential to increase productivity by 30% to 50% or more when implemented at […]


How can large enterprises get innovative on Customer Experience

Back Story A consumer has a Direct-To-Home (DTH) television subscription from a telecom service provider. The provider offers an internet connection and offers free over-the-top (OTT) channels to attract subscriptions. The consumer takes on a subscription for an internet connection along with the offer. They contact the customer care center to activate the offer. The […]